Tenth Floor Labs

Automate — WhatsApp Automation

WhatsApp automation that replies, sells and follows up for you

We set up the official WhatsApp Business API on your number and build a chatbot that answers common questions, captures leads, shares your catalogue and sends broadcasts. It suits any business that gets enquiries on WhatsApp.

Mon–Sat · 9am–8pm IST
Starting from
₹37.5k
one-time + Meta message fees
Timeline
1–4 weeks
typical
After launch
Support & flow tuning from ₹10k/mo (optional)
Maulik Gupta, Founder & Lead Engineer
Maulik Gupta
Founder & Lead Engineer · you'll talk to me

Sound familiar?

"Customers message us on WhatsApp, but we can't keep up."

  • The same questions come in all day: price, timing, location, stock.
  • Messages after 8pm wait until the next morning, and some never get a reply.
  • One phone is shared by the whole team, so no one knows who replied to whom.
  • Sending offers means forwarding one by one, or risking a ban with bulk tools.
  • Leads from ads land in WhatsApp and are never added to any list.

Built for

Clinics, salons and service businesses that take bookings on WhatsAppD2C and retail brands selling through a catalogueCoaching institutes and schools handling admission enquiriesReal estate teams replying to property leads from adsRestaurants and cloud kitchens taking direct ordersAny business running Click-to-WhatsApp ads

What we do

What's included in WhatsApp Automation.

01

WhatsApp Business API Setup

We connect your number to the official API through a Meta partner (BSP), verify your business and set up message templates.

02

Green Tick Verification

We prepare and file the official business account application. Meta decides who gets the tick, so we improve your chances but can't promise it.

03

WhatsApp Chatbot Development

Menus and smart replies for FAQs, lead capture, bookings and order status, with a clear hand-off to a human when needed.

04

WhatsApp Broadcast Messages

Approved templates for offers, reminders and updates, sent to opted-in customers only, so your number stays safe.

05

WhatsApp Catalogue & Payments

Show products inside the chat, take orders and collect payment by UPI or payment link without leaving WhatsApp.

06

Click-to-WhatsApp Flows

Custom welcome flows for people who tap your ads or website button, so every lead is tagged by source and followed up.

Pricing

Transparent packages. Fixed quotes.

Your final quote is fixed after a 20-minute call — no surprise bills.

Starter

₹37.5k
one-time · 1–2 weeks
  • WhatsApp Business API setup
  • Green tick application
  • Auto-replies and quick replies
  • Lead capture into a sheet or CRM
  • Catalogue setup
  • Broadcast templates approved by Meta
Get this quote
Recommended

Growth

₹2L
one-time · 3–4 weeks
  • Everything in Starter
  • AI assistant trained on your business
  • CRM sync for every chat
  • Bookings and payments in chat
  • Automatic follow-up sequences
  • Shared team inbox
Get this quote

Custom

₹4L+
scoped after a call
  • Full commerce bot: browse, cart, pay, track
  • Multi-team inbox with routing rules
  • Deep integrations with ERP, POS or your app
  • Custom reports and dashboards
Get this quote

Ongoing costs after launch

No surprises: here's everything you may pay every month, stated upfront.

With us

Support & flow tuning from ₹10k/mo (optional)

See all ongoing plans
Paid to third parties, at cost, no markup

WhatsApp platform ~₹1k–5k/mo + Meta message fees

  • —BSP platform fee (Meta partner such as Interakt, AiSensy, Wati or Gupshup): approx. ₹1,000–5,000/month, paid directly by you.
  • —Meta per-message fees, per Meta's current rate card: approx. ₹0.86 per marketing message and ₹0.12 per utility or authentication message in India as of 2026.
  • —Replies to customers inside the 24-hour service window are currently free.
  • —LLM usage for the AI assistant (Growth and Custom) is billed at cost.
  • —Payment gateway charges on in-chat payments are paid to the gateway.

Want a quick estimate for your exact project? Try the cost estimator.

Process

From first message to launch.

Clear stages, a live preview link every week, and payments tied to milestones you approve.

  1. Step 01Day 1

    20-min call

    We learn what customers ask and what you want WhatsApp to do. You get a fixed quote.

  2. Step 023–5 days

    Number & verification

    We set up the API on your number, verify your business with Meta and submit templates.

  3. Step 031–3 weeks

    Build the flows

    We build the chatbot and broadcasts, and you test every path on your own phone.

  4. Step 042 weeks

    Go live & tune

    We launch, watch real chats for two weeks and fix replies that confuse people.

Technology

Tools we trust.

WhatsApp Business APIMeta Cloud APIInteraktAiSensyWatiGupshupRazorpayZoho CRMHubSpotGoogle Sheetsn8nOpenAI

Our promises

Working with us is low-risk.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

WhatsApp Business app vs API: what is the difference?+

The free app works on a few phones and has basic auto-replies. The API has no device limit, lets many team members reply, supports chatbots, CRM sync and bulk messages to opted-in customers. If you get more than 50 chats a day or run ads, you need the API.

Will my number get banned?+

Not if it is used the right way. The official API is approved by Meta. Numbers get blocked when businesses message people who didn't opt in or send spammy content. We set up opt-in, approved templates and quality checks to keep your number healthy.

Can I keep my current WhatsApp number?+

Yes. With Meta's coexistence feature, many providers now let you keep using the WhatsApp Business app on the same number, with some limits; otherwise the number moves fully to the API. We'll confirm what your provider supports. If it moves fully, old chats on the phone are not moved, so back them up first.

What are the monthly running costs?+

Two things, both paid directly: a BSP platform fee of approx. ₹1,000–5,000 a month, and Meta's per-message fees. As of 2026, per Meta's current rate card, that is approx. ₹0.86 per marketing message and ₹0.12 per utility message in India. Replying to customers within 24 hours is free.

Will I definitely get the green tick?+

No one can promise it. Meta gives it to businesses with enough public notice, like press coverage and a strong web presence. We file a clean application and tell you honestly if you are likely to qualify. Your API works fine without it.

Who owns the number and the data?+

You do. The WhatsApp account, Meta Business Manager, BSP account and all chat data are in your company's name. If you leave us, everything keeps working.

What results should I expect?+

The main change is speed: every message gets a reply in seconds, day or night. How much that lifts sales depends on your offer and follow-up. We report weekly on chats, leads captured and bookings or orders from WhatsApp, so you can see it for yourself.

Let's scope your project.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us