Tenth Floor Labs

For Restaurants, Cafés & Cloud Kitchens

Get more direct orders and repeat guests, and pay less commission to aggregators

We help restaurants, cafés and cloud kitchens build a direct channel: a commission-free ordering website, a Google Business Profile that ranks in local searches, a WhatsApp list of regulars with repeat-order offers, and local ads for launches.

Mon–Sat · 9am–8pm IST

The problem

Where customers slip away.

1

Aggregator commissions eat the margin

Zomato and Swiggy commissions, plus ads and discounts on the platform, can take a large share of each order value. On many dishes, there is little profit left.

2

You do not own your customers

Aggregators keep the customer’s phone number. Someone who orders from you every week is still a stranger you cannot message directly.

3

Weekday afternoons are empty

Weekends are full, but slow weekday slots stay slow, and there is no quick way to push an offer to people who already like your food.

4

Your Google listing has old photos and a wrong menu

People searching ‘cafe near me’ see outdated hours and a menu from two years ago, and pick the place next door.

The system we build

From first search to repeat customer.

  1. 01

    Attract

    An up-to-date Google Business Profile with menu, photos and posts, plus local Meta and Google ads for launches, new menus and events.

  2. 02

    Convert

    A fast ordering website with UPI payment and delivery radius, and a QR code on every aggregator packet and table offering a better price for ordering direct.

  3. 03

    Automate

    Orders flow to the kitchen and WhatsApp sends order status to the customer. Table reservations are confirmed automatically.

  4. 04

    Follow up

    Opted-in guests get a weekly offer, birthday treat or slow-day deal on WhatsApp, which builds a list of regulars you own.

  5. 05

    Measure

    Direct orders versus aggregator orders, repeat rate and revenue from WhatsApp offers, tracked month by month.

Starter bundle

Direct Orders Kit

A pre-scoped setup that covers the essentials for Restaurants, Cafés & Cloud Kitchens. We tailor it on a short call, and the quote is fixed.

Starting from
₹45k setup + ₹7.5k/mo
Setup is one-time. The monthly covers Google Business Profile and local SEO. Payment gateway, delivery partner and Meta message fees are paid directly by you. Google/Meta ads management is optional, from ₹12.5k/mo.
  • Commission-free ordering website with UPI payments
  • Google Business Profile clean-up and monthly posts
  • QR codes and inserts to move aggregator customers direct
  • WhatsApp order updates and reservation confirmations
  • Opt-in WhatsApp list with weekly offers
  • Monthly direct-versus-aggregator report
Get the Direct Orders Kit

Services involved

What goes into your system.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

We're a small café, not a restaurant chain. Is this worth it?+

Yes, if you start small. For cafés, the biggest wins are usually an up-to-date Google profile with photos and reviews, a simple WhatsApp list of regulars for new menus and events, and a QR code for loyalty offers. We can start with just those and add online ordering later.

Should we leave Zomato and Swiggy?+

Usually not. Aggregators are good for discovery. The goal is to move your repeat customers to direct ordering, where you keep more of each order, while new customers still find you on the apps.

Who delivers direct orders?+

Your own riders if you have them, or on-demand delivery partners such as Porter, Borzo or Shadowfax, charged per trip. We connect the order flow to whichever you use.

Is it allowed to put our own QR code in aggregator packets?+

Aggregator partner terms change and some restrict marketing inside their orders. Check your current contract. Many restaurants use table QR codes, dine-in bills and Instagram instead.

What does WhatsApp marketing cost per message?+

Marketing templates cost roughly ₹0.86 each in India (approx., as of 2026, per Meta’s rate card; verify current rates), plus GST. A weekly offer to 1,000 opted-in regulars is about ₹3,500 a month in Meta fees, plus GST.

Can this connect to our POS?+

Many Indian POS systems such as Petpooja and Posist have integrations or APIs. We check yours during scoping and push orders straight to the kitchen where possible.

We have multiple outlets. Does it work?+

Yes. Each outlet gets its own Google profile, delivery radius and menu, with one website and a central customer list.

Let's grow your business.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us