Tenth Floor Labs

For Salons, Gyms & Wellness

Fill empty slots and renew more memberships, on autopilot

We build booking and retention systems for salons, spas, gyms, yoga studios and wellness centres: online booking, WhatsApp reminders, membership renewal nudges, review requests and local ads for trial offers.

Mon–Sat · 9am–8pm IST

The problem

Where customers slip away.

1

Memberships quietly lapse

A member’s plan ends, nobody reminds them, and they join the new gym nearby. Renewal depends on the front desk remembering.

2

Empty chairs on weekdays

Saturday is overbooked while Tuesday afternoon sits empty, and you have no easy way to offer a slot to past clients.

3

Bookings on calls, DMs and paper

Appointments arrive by phone, Instagram DM and WhatsApp. Double bookings and forgotten slots are common when bookings are split across calls, DMs and a paper register.

4

Trial walk-ins never convert

People come for a free trial or first haircut and never hear from you again, so the offer brings footfall but not members.

The system we build

From first search to repeat customer.

  1. 01

    Attract

    Google Business Profile and local SEO for ‘salon near me’ and ‘gym near me’, plus Meta ads for trial passes and seasonal offers like bridal or new-year packages.

  2. 02

    Convert

    A simple site with services, prices, trainer or stylist profiles and online booking, so a DM becomes a confirmed slot.

  3. 03

    Automate

    WhatsApp confirms bookings, sends reminders, and lets clients pick a stylist or class slot without calling.

  4. 04

    Follow up

    Renewal reminders before a plan expires, trial-to-member offers, rebooking nudges every 4–6 weeks and review requests after visits.

  5. 05

    Measure

    Bookings by source, trial-to-member conversion, renewal rate and slot utilisation, reported monthly.

Starter bundle

Booked Solid Kit

A pre-scoped setup that covers the essentials for Salons, Gyms & Wellness. We tailor it on a short call, and the quote is fixed.

Starting from
₹50k setup + ₹7.5k/mo
Setup is one-time. The monthly covers local SEO and message-flow upkeep. Booking software subscriptions, ad spend and Meta fees are paid directly by you. Google/Meta ads management is optional, from ₹12.5k/mo.
  • Website with services, prices and online booking
  • Google Business Profile optimisation
  • WhatsApp booking confirmations and reminders
  • Membership renewal and rebooking reminders
  • Trial-to-member follow-up sequence
  • Review requests and a monthly retention report
Get the Booked Solid Kit

Services involved

What goes into your system.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

We already use booking software. Do we need a new one?+

No. If you use a tool with an API or calendar sync, we build the WhatsApp reminders and follow-ups on top of it. If you are on paper or Excel, we set up a simple booking system.

Can clients choose a specific stylist or trainer?+

Yes. Each staff member gets their own calendar and working hours, and clients pick who they want when booking.

Will renewal messages annoy members?+

Not if they are useful and few. We send one reminder before expiry, one on the day and one a week after, then stop. Members can opt out at any time.

Can we take advance payments to reduce no-shows?+

Yes. We can add a UPI or card deposit for high-value services like bridal packages or personal training blocks.

Do you run Instagram ads?+

Yes. Instagram runs through Meta Ads Manager. We run trial and offer campaigns that send people to WhatsApp or the booking page, and track bookings, not just likes.

Does it work for a chain with several branches?+

Yes. Each branch gets its own profile, calendar and reports, with a central view for the owner.

Let's grow your business.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us