Tenth Floor Labs

Automate — CRM & Workflow Automation

CRM and workflow automation so no lead or task slips through

We set up Zoho, HubSpot or a custom CRM and connect it to your website, WhatsApp, ads and phone. Then we automate the busywork: lead routing, missed-call follow-ups, email and SMS sequences and daily reports. It suits growing teams that track leads in notebooks or sheets.

Mon–Sat · 9am–8pm IST
Starting from
₹37.5k
one-time
Timeline
2–5 weeks
typical
After launch
Support from ₹10k/mo (optional)
Maulik Gupta, Founder & Lead Engineer
Maulik Gupta
Founder & Lead Engineer · you'll talk to me

Sound familiar?

"Our leads are spread across WhatsApp, Excel and someone's notebook."

  • Leads come from ads, website, calls and Instagram, and nobody sees them all in one place.
  • Follow-ups depend on someone remembering, so warm leads go cold.
  • Missed calls are never called back.
  • Staff copy data between sheets, email and billing by hand every day.
  • You can't answer simple questions like "Which ad gave us paying customers?"

Built for

Sales teams of 2–50 people outgrowing spreadsheetsReal estate, education and finance firms with high lead volumeClinics and service businesses that miss calls during busy hoursD2C brands getting enquiries through Instagram DMsOperations teams stuck doing copy-paste work between toolsBusinesses already paying for Zoho or HubSpot but barely using it

What we do

What's included in CRM & Workflow Automation.

01

Zoho CRM Implementation

Pipelines, fields, users and permissions set up around how you actually sell, with your old data imported.

02

HubSpot CRM Setup

Contacts, deals, email tracking and forms connected, starting on free or starter plans where they are enough.

03

Lead Routing & Assignment

New leads go to the right person by city, product or round-robin, with an alert on WhatsApp so they call fast.

04

Missed-Call to WhatsApp Follow-up

Every missed call gets an instant WhatsApp message and a task for your team, so no caller is forgotten.

05

n8n, Make & Zapier Workflows

Automations that move data between your tools, send reports and trigger approvals, built on the right tool for your budget.

06

Email, SMS & Instagram DM Automation

Follow-up sequences by email and SMS, and auto-replies to Instagram comments and DMs that capture the lead.

Pricing

Transparent packages. Fixed quotes.

Your final quote is fixed after a 20-minute call — no surprise bills.

Starter

₹37.5k
one-time · 2–3 weeks
  • CRM setup and sales pipeline
  • Lead capture from website, WhatsApp and ads
  • Follow-up reminders for your team
  • Old data import
  • Team training session
Get this quote
Recommended

Growth

₹2L
one-time · 4–5 weeks
  • Everything in Starter
  • Multi-channel lead routing
  • Missed-call to WhatsApp follow-up
  • Email and SMS sequences
  • Sales and source dashboards
Get this quote

Custom

₹4L+
scoped after a call
  • Custom CRM built for your process
  • Complex approvals and multi-team workflows
  • Integrations with ERP, billing or your app
  • Alerts and scheduled reports
Get this quote

Ongoing costs after launch

No surprises: here's everything you may pay every month, stated upfront.

With us

Support from ₹10k/mo (optional)

See all ongoing plans
Paid to third parties, at cost, no markup

CRM licences (many have free tiers) · automation tool plan

  • —CRM licences (Zoho, HubSpot or others) are paid directly to the vendor.
  • —Automation tool plans (Make, Zapier or n8n cloud) are paid directly; self-hosted n8n needs a small server.
  • —SMS costs and DLT registration fees go to your SMS provider.
  • —WhatsApp BSP and Meta message fees apply for WhatsApp follow-ups.
  • —Cloud telephony for missed-call tracking is paid to the provider.

Want a quick estimate for your exact project? Try the cost estimator.

Process

From first message to launch.

Clear stages, a live preview link every week, and payments tied to milestones you approve.

  1. Step 01Day 1

    20-min call

    We map where leads come from and where they get lost, then send a fixed quote.

  2. Step 023–5 days

    Design the flow

    A simple diagram of stages, owners and automations that your team signs off.

  3. Step 031–3 weeks

    Set up & connect

    We configure the CRM, connect every lead source and build the workflows.

  4. Step 041–2 weeks

    Train & hand over

    We train your team in Hindi or English and fix what feels awkward in the first two weeks.

Technology

Tools we trust.

Zoho CRMHubSpotn8nMakeZapierGoogle SheetsWhatsApp Business APIExotelManyChatPythonPostgreSQL

Our promises

Working with us is low-risk.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

Zoho or HubSpot: which CRM should I use?+

Zoho is usually cheaper for Indian teams and strong for sales plus operations. HubSpot is easier to use and great for marketing, but gets costly as you grow. We recommend based on your team size and budget, and we don't earn commission from either.

n8n, Make or Zapier: what's the difference?+

Zapier is the simplest but costs the most at volume. Make is cheaper and handles more complex flows. n8n can be self-hosted, so costs stay low even with heavy use. We pick one based on your volume and who will maintain it.

My team won't use a CRM. What then?+

That is the most common reason CRMs fail. We keep fields few, put leads on the phone, send alerts on WhatsApp and train people in Hindi or English. If it is easier than their notebook, they use it.

What does it cost every month after setup?+

Only third-party licences, paid directly: the CRM, the automation tool and any SMS or WhatsApp fees. Many small teams start on free or low-cost plans. We list the expected monthly cost in your quote.

Can you move my old data from Excel?+

Yes. We clean and import your existing leads and customers, remove duplicates and keep history where possible.

Who owns the CRM and the data?+

You do. The CRM account, automation accounts and all data are in your company's name, with admin access for you.

What will change after setup?+

Every lead lands in one place with an owner, and follow-ups happen on time. You see weekly numbers on leads, response time and conversions by source. Revenue gains depend on your team and offer, so we don't promise a number.

Let's scope your project.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us