Tenth Floor Labs

Support — Website Maintenance & AMC

Website Maintenance & AMC So Your Site Never Lets You Down

We look after your website every month: hosting, domain renewals, SSL, backups, updates, security and speed. It suits businesses that rely on their site for leads or sales but have no one to manage it. Support is available in Hindi too.

Mon–Sat · 9am–8pm IST
Starting from
₹2.5k/mo
per month, or yearly AMC with 2 months free
Timeline
Onboarding in 2–3 days
typical
After launch
₹5k–25k/mo, cancel any month
Maulik Gupta, Founder & Lead Engineer
Maulik Gupta
Founder & Lead Engineer · you'll talk to me

Sound familiar?

Common website headaches

  • Our site went down and we only found out when a customer told us.
  • The domain expired because the renewal email went to someone who left.
  • Google Chrome shows 'Not secure' on our website.
  • We got hacked and now there are strange links and pop-ups on our pages.
  • The developer who built it doesn't pick up the phone anymore.

Built for

Businesses whose website brings in leads or bookingsOnline stores that can't afford downtimeWordPress sites that haven't been updated in monthsCompanies whose original developer is no longer aroundSchools, clinics and firms with no in-house tech personMarketing teams that need small content changes done quickly

What we do

What's included in Website Maintenance & AMC.

01

Domain & Hosting Management

We track renewals, manage DNS and keep hosting healthy. Everything stays in your name; we just take care of it.

02

SSL Certificate & Uptime Monitoring

SSL kept valid so browsers never show 'Not secure'. We monitor your site around the clock and act when it goes down.

03

Website Backups & Restore

Automatic backups stored off-site. If something breaks, we restore a working copy quickly.

04

Malware Removal & Security

Security scans, firewall rules and login protection. If your site is hacked, we clean it and close the hole.

05

Website Speed Optimization

Image compression, caching and code clean-up to keep pages fast and your Core Web Vitals healthy.

06

Website Updates & Content Changes

CMS, theme and plugin updates tested safely, plus content edits like new pages, offers, prices and photos.

Pricing

Transparent packages. Fixed quotes.

Your final quote is fixed after a 20-minute call — no surprise bills.

Care

₹2.5k/mo
billed monthly or yearly
  • Hosting and domain management
  • Weekly backups
  • CMS, theme and plugin updates
  • 24×7 uptime monitoring
  • SSL certificate management
  • Email support, next working day
Get this quote
Recommended

Growth Care

₹12k/mo
billed monthly or yearly
  • Everything in Care
  • Daily backups
  • 4 hours of content updates each month
  • Monthly speed and SEO health report
  • Regular security scans and firewall
  • WhatsApp support
Get this quote

Priority

₹25k/mo
billed monthly or yearly
  • Everything in Growth Care
  • 4-hour response time for urgent issues
  • 12 hours of development time each month
  • Malware removal included
  • Quarterly performance review call
  • Direct line to your engineer
Get this quote

Ongoing costs after launch

No surprises: here's everything you may pay every month, stated upfront.

With us

₹5k–25k/mo, cancel any month

See all ongoing plans
Paid to third parties, at cost, no markup

Hosting & domain, billed at cost

  • —Domain renewal: about ₹800–1,500 per year, paid by you to the registrar.
  • —Hosting plan charges, paid by you directly to the host at cost.
  • —Paid plugin or theme licence renewals, billed by the maker.
  • —Malware clean-up on Care and Growth Care plans is quoted separately; it is included on Priority.
  • —New features or redesign work beyond the included hours is quoted separately.

Want a quick estimate for your exact project? Try the cost estimator.

Process

From first message to launch.

Clear stages, a live preview link every week, and payments tied to milestones you approve.

  1. Step 011 day

    Free website check

    We review your hosting, security, speed and backups, and tell you what needs fixing first.

  2. Step 021–2 days

    Onboarding

    We collect access, move renewals and alerts to the right email, and take a full backup before touching anything.

  3. Step 03Week 1

    Fix and secure

    We fix urgent issues first: SSL, broken updates, security holes and slow pages.

  4. Step 04Ongoing

    Monthly care

    Updates, backups, monitoring and your content requests every month, with a short report of what was done.

Technology

Tools we trust.

WordPressShopifyNext.jsCloudflareVercelcPanelUptimeRobotWordfenceGoogle Search ConsolePageSpeed Insights

Our promises

Working with us is low-risk.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

How much does website maintenance cost?+

Our plans are ₹5k, ₹12k and ₹25k per month. The price depends on how often you need backups, how many content changes you want, and how fast you need us to respond. Pay yearly as an AMC and you get 2 months free.

What is a website AMC?+

AMC means Annual Maintenance Contract. You pay for a year of website care upfront. With us, a yearly plan costs the same as 10 months, so you get 2 months free.

Can you maintain a website that someone else built?+

Yes. We work with WordPress, Shopify, Next.js and most custom sites. We start with a free check, so you know the site's condition before you sign up.

My website has been hacked. Can you fix it?+

Yes. We remove the malware, find how the hacker got in, close that gap, and ask Google to remove any warnings. Priority plans include this. On other plans, or without a plan, we quote a one-time fixed price.

Who owns the domain and hosting?+

You do. The domain, hosting and all accounts stay in your name. We only manage them. If you stop the plan, nothing is locked and you keep full access.

Are domain and hosting costs included in the plan?+

No. You pay the domain (about ₹800–1,500 a year) and hosting directly at cost, so there is no markup. We manage the renewals so nothing expires by mistake.

Can I talk to you in Hindi?+

Yes. Support is available in Hindi and English, on call, email or WhatsApp depending on your plan.

Let's scope your project.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us