Tenth Floor Labs

Automate — AI Chatbots & Agents

AI chatbots and agents that know your business and get work done

We build AI chatbots that answer from your own documents, prices and policies, on your website or WhatsApp. For bigger jobs, we build AI agents that book slots, update your CRM and follow up. It suits businesses drowning in repeat questions.

Mon–Sat · 9am–8pm IST
Starting from
₹75k
one-time + LLM usage at cost
Timeline
2–6 weeks
typical
After launch
Monitoring & tuning from ₹15k/mo (optional)
Maulik Gupta, Founder & Lead Engineer
Maulik Gupta
Founder & Lead Engineer · you'll talk to me

Sound familiar?

"My team answers the same 30 questions every day."

  • Staff spend hours on questions that are already answered in a PDF somewhere.
  • Website visitors leave because no one replies at night or on Sundays.
  • Generic chatbots give wrong or made-up answers, so you don't trust them.
  • Leads come in, but no one qualifies them before the sales team calls.
  • Simple tasks like booking or updating records still need a person to click.

Built for

Clinics and hospitals answering patient questions and booking slotsCoaching and ed-tech teams handling course and fee queriesSaaS and B2B companies with product docs and support ticketsReal estate and finance firms qualifying leads before a callE-commerce brands handling order, return and sizing questionsOperations teams that want repetitive back-office steps done by AI

What we do

What's included in AI Chatbots & Agents.

01

AI Chatbot for Website

A chat widget on your site that answers in your tone, collects name and number, and books a call when the visitor is ready.

02

RAG Knowledge Bot

A bot trained on your documents, FAQs, price lists and policies. It answers only from your content and shows where the answer came from.

03

AI Chatbot for WhatsApp

The same brain on WhatsApp, so customers get correct answers on the app they already use.

04

AI Agent Development

Agents that take actions using your tools: check slots, create bookings, update the CRM, raise tickets or send quotes.

05

Human Hand-off & Approvals

The AI passes the chat to your team when it is unsure or the customer asks. Risky actions wait for a human to approve.

06

Chat Analytics & Improvement

See what people ask, which answers failed and where leads drop, then we improve the bot every month.

Pricing

Transparent packages. Fixed quotes.

Your final quote is fixed after a 20-minute call — no surprise bills.

Knowledge Bot

₹75k
one-time · 2–3 weeks
  • Website or WhatsApp chatbot
  • Trained on your documents and FAQs
  • Answers only from your content
  • Lead capture
  • Human hand-off
Get this quote
Recommended

AI Assistant

₹3L
one-time · 4–5 weeks
  • Everything in Knowledge Bot
  • Website and WhatsApp together
  • CRM updates and booking actions
  • Lead qualification questions
  • Analytics dashboard
Get this quote

AI Agents

₹6L+
scoped after a call
  • Multi-step agents that use your tools
  • Approval steps for risky actions
  • Connections to internal systems and APIs
  • Logs of every action for audit
Get this quote

Ongoing costs after launch

No surprises: here's everything you may pay every month, stated upfront.

With us

Monitoring & tuning from ₹15k/mo (optional)

See all ongoing plans
Paid to third parties, at cost, no markup

AI usage, typically ₹500–5k/mo for small businesses

  • —LLM usage (OpenAI, Anthropic Claude or Google Gemini) is billed at cost, based on how many chats you get.
  • —WhatsApp BSP and Meta message fees apply if the bot runs on WhatsApp.
  • —Licences for any CRM, helpdesk or booking tool you connect are paid directly.
  • —Hosting for the bot is usually a small monthly cloud bill in your account.

Want a quick estimate for your exact project? Try the cost estimator.

Process

From first message to launch.

Clear stages, a live preview link every week, and payments tied to milestones you approve.

  1. Step 01Day 1

    20-min call

    We pick the questions or tasks worth automating first and give you a fixed quote.

  2. Step 023–5 days

    Collect knowledge

    You share documents, FAQs and past chats. We clean them and set clear rules for what the AI may say.

  3. Step 031–4 weeks

    Build & test

    We build the bot, test it against real questions and share a test link with your team.

  4. Step 04Ongoing

    Launch & improve

    We go live, review wrong answers weekly and keep improving the knowledge base.

Technology

Tools we trust.

OpenAIAnthropic ClaudeGoogle GeminiPythonFastAPIPostgreSQLpgvectorNext.jsWhatsApp Business APIn8n

Our promises

Working with us is low-risk.

Fixed quote

A clear, fixed price after a 20-minute call. No surprise bills.

Pay in milestones

Projects: 40% to start, 30% on design approval, 30% at launch.

You own everything

Code, domain, ad accounts, WhatsApp number and data — in your name.

Weekly previews

See real progress on a live link every week, not just status updates.

30 days of free fixes

Anything not working as agreed after launch, we fix at no cost.

Talk to the builder

No account managers. You speak with the engineers doing the work.

FAQ

Questions, answered.

Will the AI say something wrong?+

Any AI can make mistakes, so we design against it. The bot answers only from your approved content, says "I don't know" when it isn't sure, and hands off to a person. Prices and policies come from your data, not the AI's memory. We review wrong answers every week.

What does it cost to run each month?+

LLM usage is billed at cost and depends on chat volume. For most small businesses, it is a small monthly amount. We estimate it for your volume before you start, and you can set a monthly limit.

Chatbot vs AI agent: which do I need?+

A chatbot answers questions. An agent also does things: books a slot, updates your CRM, sends a quote. Start with a chatbot if your pain is repeat questions. Choose an agent if your team spends time clicking through the same steps.

Is my business data safe?+

Your documents are stored in your own cloud account. We use API plans where providers don't train models on your data. We can mask phone numbers and other personal details before anything reaches the AI.

Can it answer in Hindi?+

Yes. The bot can reply in Hindi, Hinglish and English, and in many regional languages. It usually replies in the language the customer writes in.

Who owns the bot?+

You do. The code, knowledge base, AI provider accounts and chat data are in your name. You can move it to another team any time.

How much work will it take off my team?+

That depends on how many questions repeat. We show you the numbers weekly: chats handled, hand-offs to staff and leads captured. We won't promise a percentage before we see your real chats.

Let's scope your project.

One message is enough. You'll speak directly with the engineer who builds your system — and get a fixed quote, not a sales pitch.

Call WhatsApp us